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About

About

Carlton Realtors is a Real Estate company, a subsidiary company to Carlton Group International, incorporated in Kenya under the Companies Act, Chapter 486. We specialise in property lettings, sales, and property management.

We seek to redefine the Real Estate Industry by providing out of the box solutions to industry needs and provide STANDARD services to our clients. All our agents at Carlton Realtors are highly experienced and knowledgeable of the property market in Kenya.

Our Services include: – Property Management services (Rental Property- Residential & Commercial), Purchase and Sale of properties for our clients, Property developments, mortgage broking Services and Diaspora services.

We believe we can accomplish your real estate goal be it buying, selling, leasing, or developing. we have the commitment, resources, and passion to get the job done.

At Carlton Realtors, we provide superior Real Estate services that exceed the expectations of our customers and clients by focusing on prompt service, reliability, dedication, teamwork, education, training, and innovation. We offer high level expertise and value-added services.

About

Our Leadership

Our leadership team comprises of the Executive Team and the Management Team in Kenya and Australia. Together they bear diverse expertise bringing together strong leadership, in-depth industry knowledge, and extensive experience. Their values, creative ideas, and innovation are the main contributors of our business success.

Executive Team

Edwin TooFounder & Chief Executive Officer (Australia) Edwin Too, is a Kenyan citizen (currently based in Australia), who has vast experience in the real estate industry and has been in the fore front of devising new business models through researching on our key Performance indicators (KPIs) and implementing them and as a result making the company scalable.
Alfred TooGeneral Manager (Kenya) Alfred Too is a Kenyan Citizen who has proven experience in planning and budgeting and has outstanding organizational and leadership skills. His knowledge of business process and functions has contributed immensely to the success and growth of the Company

Our Core Values

Our leadership team comprises of the Executive Team and the Management Team in Kenya and Australia. Together they bear diverse expertise bringing together strong leadership, in-depth industry knowledge, and extensive experience. Their values, creative ideas, and innovation are the main contributors of our business success.
Integrity
Customer focus
Commitment
Diligence
Professionalism

Why Carlton Realtors

Why should I Choose Carlton Realtors verses another?
We are actively involved nationally in the property management industry • Once you become a “Preferred Owner” of ours, you will have direct access to your property manager through cell phone, direct office line and email.
We are not only completely computerized, but we are also web-based, which means you have access to what is going on with your property from anywhere there is an internet connection. In addition, your funds are electronically deposited into your account. No need to go to the bank to deposit your rent checks.
We follow up with the tenants after every maintenance request to make sure everything was handled satisfactorily.
We complete a final move-in check list to make sure we not only meet, but exceed our tenant’s expectations upon move-in.
Anyone can collect rent and pay bills, but understanding all the risks associated with rental houses and how to manage that risk in order to keep our owners out of harm’s way takes training and experience that we have at Carlton Realtors.
We provide options for our owners which include rent to own, master leasing, real estate joint-ventures and creative selling options for our owners.

Our Services

Property Management Below are the services we offer under property management:

1. Financial Management

Rent and Service collection
Administration of Service Charge expense account
Bank reconciliation
Financial reporting

2. Administrative Management

Service Level Agreements
Insurance Management
Relevant licenses
Utility account

3. Physical Management

Security services
Cleaning services
Refuse collection
Management of repairs

4. Maintenance of Investment Value

Protect Investment
Ensure high quality Management Service levels
Procure highly skilled Service Provider

5. Tenant/Landlord liaison

Management of good tenant/agent relationship
Leasing Services
Tenancy Schedules
Tenant Selection
Occupier’s Guide
Tenancy Administration and Management
Property Marketing We offer our clients a wide selection of prime properties through our effective sales and leasing department and our user-friendly website covering all property classes:
Residential Villas & Apartments
Commercial Offices & Retail
Serviced Offices & Business Centers
Storage & Warehouses
Freehold Properties
Investment Properties
Lands of all Categories
Property Listing Carlton Realtors offers advice regarding rental & sale returns and relevant market trends. Over and above this, we advertise and market each property through printed and electronic media. All Properties are advertised on our own website as well as through print media, thus ensuring maximum exposure to potential tenants/clients.
Property Letting We market vacant residential and commercial spaces to ensure the least amount of days a property stays vacant and in getting quality occupants.
We Identify credible tenants for various categories of properties offered for rent
We Advise on feasible rental returns
Property visits and inspection – We do this to establish if the quoted price matches the market and also to identify if the property is up to standard or requires any
Marketing – We market to ensure the least number of days the property is vacant and in getting a quality tenant
Property Valuation We undertake valuation of residential, commercial and industrial properties conducted by our team of Valuers who apply an in-depth market knowledge, experience, research and analysis across a range of sectors to ensure that we have an in-depth appreciation of our client’s requirements
Property Development Consultancy
We Identify suitable real estate for development
We Identify and connect suitable partners for joint venture property development ❖ We Assist in Project management during development
Property Sales Selling property can be a stressful task, and we aim to take the stress out of the process. We advise on ways to prepare your property before putting it on the market, as well as statutory requirements for any sale and naturally we advise on what asking price is suitable for your property. Our sales agents combine global experience with extensive local knowledge to provide accurate property valuations. During the process of selling, we take care of all viewings, and keep you updated on all client feedback, whilst advising on how best to position your property. We mediate between you and the buyer to ensure a mutually agreeable outcome and to keep momentum up when there is a keen interest expressed.
Frequently Asked Questions (FAQS)
1. In which Towns do you offer your services?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
2. What kind of properties are listed on your website?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
3. How can I book a property through Carlton Realtors?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
4. Who should I contact in case I face any issues?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
5. What is the difference between a short let and a long let in Kenya?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
6. What are the initial payments required when renting an apartment long-term in Kenya?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
7. At the end of the tenancy, what are my obligations?
When you and the landlord agree on the terms of your rental you will be required to pay one month’s rent in advance, as well as a deposit. The amount of the deposit will be confirmed by your landlord but is usually equivalent to one month’s rent.
Properties Landlords Sellers Questions
I. I want to sell my property. How can Carlton Realtors help me?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

II. I am a property broker. How can Carlton Realtors help me?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

III. When is the sale of a residential property formalized?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

IV. What is the best time to sell my property?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

V. Why is my property a good investment?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

VI. How do you find me a good tenant and how long will it take?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

VII. What do I need to do to my property before I rent it?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

VIII. What type of reporting do I get?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

IX. When do I get my money each month?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

X. Who actually handles my property?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

XI. What happens if a tenant does damage?

Once we start management, a rental file is made up. Your property is added to our list of available properties. Your property is also listed on the internet in over a dozen of the top home rental sites. We can also put up a rental sign, if desired.

The time of the year and the condition of the property will determine how long it takes for your property to rent. Generally, it takes up to one month to lease up a property in good condition. In order to rent property faster, we need to understand things from the tenant’s perspective. They need to be able to see property first and whenever they want. Once someone is interested in your property, they fill out one of our rental applications, which they can do on-line.

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